Refunds and Disputes

Learn how to handle refunds and disputes through DiviPay.

I want to dispute a transaction, what do I do?
We recommend always trying to resolve the issue with the merchant prior to issuing a chargeback - merchants would almost always prefer to resolve the issue ...
Mon, 19 Nov, 2018 at 1:08 PM
How do refunds work if I return a product or service I bought using DiviPay?
If a merchant issues a refund, it will be refunded back to the DiviPay virtual card that you made the payment from. Refunds are dependent on a number of pa...
Mon, 19 Nov, 2018 at 1:07 PM