Funds and Billing

Learn how to manage your account balance and billing on DiviPay.

How do I add funds to my account balance?
There are two ways you can add funds to your account balance: via direct debit or via transfer. Adding funds via direct debit: Setting up a direct d...
Mon, 19 Nov, 2018 at 1:45 PM
How long does it take for funds to transfer to my account?
Transferring funds can take up to 3 business days to reach your account. If you want to make sure you always have funds available to allocate you can se...
Thu, 22 Nov, 2018 at 4:13 PM
How do I transfer funds out of my DiviPay account?
To transfer funds out of your DiviPay account balance please contact customer service at customerservice@divipay.com.
Thu, 22 Nov, 2018 at 10:42 AM
When will I be billed for using DiviPay?
You will be billed at the end of each billing cycle. Your billing cycle starts on the day you signed up and ends one month later. At the end of each bil...
Mon, 19 Nov, 2018 at 1:24 PM
How do I update my pricing plan?
You can update your pricing plan at any time. You will be billed each month from your account balance. To update your pricing plan: Open the settin...
Fri, 23 Nov, 2018 at 3:08 PM
How does updating my pricing plan effect my bill?
Two things will happen once you update your pricing plan: You will be issued an invoice pro-rated for your usage from the start of your billing cycle t...
Mon, 19 Nov, 2018 at 1:25 PM